Since the only product of an insurance policy is the payment of a claim for a loss or losses, which the policy has been designed to protect, it is vitally important that our Clients can count on us for skilled and effective claims assistance to bring an equitable conclusion to any incident. Claim procedures and key contacts are carefully explained accompany all our policy documentations.
We recommend that you immediately notify us of any incidents/circumstances which may give the rise to a claim. Please be aware that it is in your interest and duty to take all reasonable steps and measures to minimize or mitigate the loss. Please complete below Claim Notification Form and we will get back to you as soon as practically possible upon receipt. Please collect all documents related to the incident/claim.
Operating Hours (Vietnam Local Time)
Mon – Fri 08:00 AM – 06:00PM
At all other times we shall respond to your queries within 24 hours and would be grateful if you could kindly leave your contact details