CLAIMS SUPPORT

Since the only product of an insurance policy is the payment of a claim for a loss or losses, which the policy has been designed to protect, it is vitally important that our Clients can count on us for skilled and effective claims assistance to bring an equitable conclusion to any incident. Claim procedures and key contacts are carefully explained accompany all our policy documentations.

We recommend that you immediately notify us of any incidents/circumstances which may give the rise to a claim. Please be aware that it is in your interest and duty to take all reasonable steps and measures to minimize or mitigate the loss. Please complete below Claim Notification Form and we will get back to you as soon as practically possible upon receipt.  Please collect all documents related to the incident/claim.

    YOU MUST NOT admit, allege, confirm and/or promise any liability or compensation 
    to Third Party without prior agreement from your Insurer. 

    Acknowledgement and Acceptance 
    By submitting this form, you acknowledge that you have carefully read, understood and agreed to the latest updated Terms of Use of provided information under AEGIS's Privacy Policy (including Personal Data Protection) posted at aegisrs.com. The completed information is intended for general enquiries. Any other notices sent to this mailbox will not constitute valid service

Chat Services
 Operating Hours (Vietnam Local Time)
 Mon – Fri                                08:00 AM – 06:00PM
​At all other times we shall respond to your queries within 24 hours and would be grateful if you could kindly leave your contact details